Welcome to AnayaVeda. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our herbal and personal care products.
1. Information We Collect
When you place an order or interact with our site, we may collect the following personal information:
- Contact Information: Full name, billing and shipping address, phone number, and email address.
- Order Details: Items purchased, order history, and delivery instructions.
- Technical Data: IP address, browser type, device information, and site navigation patterns collected via standard cookies.
2. Payment Information Security
We do not collect, store, or process your credit card, debit card, or UPI credentials on our servers. All financial transactions are encrypted and processed securely through licensed third-party payment gateways (such as Razorpay, PhonePe, or Cash on Delivery service partners).
3. How We Use Your Information
We use the collected information strictly for business purposes, including:
- Processing and fulfilling your herbal hair care orders.
- Sharing shipping details with reliable courier services to ensure timely delivery.
- Sending order status notifications, tracking numbers, and invoices.
- Providing prompt customer care and query resolution.
4. Sharing of Information
We do not sell, rent, or trade your personal data to third parties. We share your data only with trusted partners essential for fulfilling your orders:
- Logistics Partners: Courier and delivery agents for doorstep drop-off.
- Payment Providers: Certified gateways to complete transaction authorizations.
- Legal Obligations: If required by Indian law or legal authorities.
5. Cookies and Tracking
Our website utilizes cookies to remember your shopping cart items, track anonymous site performance, and improve your overall user experience. You can disable cookies through your browser settings, though some store features (like maintaining items in the cart) may be affected.
6. Your Rights
You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your account and personal details by contacting our team.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at: